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4 – Como Reduzir o Abuso das Operadoras Utilizando o Canal de Denúncias do CBR – Colégio Brasileiro de Radiologia e Diagnóstico por Imagem (CBR) Skip to main content

4 - How to Reduce Operator Abuse Using the CBR Reporting Channel

R$50,00

GENERAL INFORMATION

Free Registration for CBR or ABCDI Members

 

Format: Online
Workload:
1h30
Date: September 09 - from 19:00 to 20:30

34 Available vacancies

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Description

OBJECTIVE

In this Webinar, we will guide managers of diagnostic imaging clinics and healthcare professionals on how to identify and report abusive practices committed by health insurance providers, using the Brazilian College of Radiology (CBR) Reporting Channel.

In recent years, clinics and service providers have faced challenges such as undue denials, arbitrary de-accreditation, payment delays, and abusive contractual impositions. In light of this, the CBR has established a dedicated channel for formal complaints, enabling regulatory and legal action to be taken against these practices.

During the event, the functioning of the reporting channel, the most common types of abuse, the importance of documentation, and strategies to strengthen the defense of service providers will be discussed.

The webinar aims to empower participants to act assertively in protecting their rights, strengthen the representation of clinics, and contribute to a fairer and more balanced healthcare environment, ensuring the continuity of quality care for the population.

MODERATOR

Dr. Ricardo Rocha

Director of ABCDI (2025/2026), Doctor graduated from the Federal University of Ceará in 1997, Medical residency in radiology and diagnostic imaging at the Mandaqui hospital complex - São Paulo SP in 1999, 2000 and 2001, Postgraduate degrees in head and neck radiology and neuroradiology from IES / FAMETRO, Former vice-president and director of professional defense of SOCEARA (Ceará Society of Radiology), Director of SINDESSEC (union of health establishments in the state of Ceará) and Coordinator of the imaging department of the association of hospitals of Ceará.

SPEAKERS

Camilla Goes

Lawyer specializing in Medical-Hospital Law and Civil Liability, Master's student in Law and Conflict Management, Partner at the law firm Imaculada Gordiano Sociedade de Advogados

Carlos Moura

He is a Business Administrator with an MBA in IT from USP and an International Human Talent Development Course from the University of Central Florida. With extensive knowledge of the Brazilian diagnostic medicine market, he is an Economic Advisor to the Brazilian College of Radiology and Diagnostic Imaging (CBR), which he represents as a member of the Supplementary Health Information Standardization Committee (COPISS) and the Sector Quality Assessment Technical Committee (COTAQ). He is a partner in Moura Assessoria, a management consultancy in the field of diagnostic medicine. Over the last fifteen years, he has held executive positions in the administrative, commercial and financial areas in the diagnostic medicine segment, among others.

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