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PADI Webinar – Customer Service Delight

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Workload: 1 hour
Live Webinar | Online

FREE 

PADI WEBINAR | From Customer Service to Delight: Disney Methodology Applied to Diagnostic Imaging

Speaker Kauana Eljach

A practical approach inspired by the Disney Methodology for Quality in Services, developed by Walt Disney Company, applied to the reality of diagnostic imaging clinics, focusing on patient experience as a strategic and competitive differentiator.

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PADI Webinar – Customer Service Delight



From Customer Service to Delight: Disney Methodology Applied to Diagnostic Imaging

In the age of artificial intelligence, cutting-edge equipment, and highly specialized teams, what truly sets a diagnostic imaging clinic apart?

In this session, Kauana Eljach presents a practical and strategic approach based on the Disney Methodology for Quality in Services, applied to the reality of diagnostic imaging clinics in Brazil.

The workshop proposes an objective reflection on the patient experience as a central element of competitive differentiation and business sustainability.

A meeting aimed at radiologists, managers, and leaders who want to raise the standard of experience and strengthen their results.
 
 👉 Come discover how to transform customer service into an experience that delights and builds loyalty.
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