{"id":31858,"date":"2026-02-11T16:21:40","date_gmt":"2026-02-11T19:21:40","guid":{"rendered":"https:\/\/cursosonline.cbr.org.br\/?post_type=product&p=31858"},"modified":"2026-04-25T12:55:14","modified_gmt":"2026-04-25T15:55:14","slug":"webinar-padi-atendimento-ao-encantamento","status":"publish","type":"product","link":"https:\/\/cursosonline.cbr.org.br\/en\/curso\/webinar-padi-atendimento-ao-encantamento\/","title":{"rendered":"PADI Webinar \u2013 Customer Service Delight"},"content":{"rendered":"
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Having trouble accessing the training?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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PADI Webinar \u2013 Customer Service Delight<\/h1>\n

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From Customer Service to Delight: Disney Methodology Applied to Diagnostic Imaging<\/div>\n

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In the age of artificial intelligence, cutting-edge equipment, and highly specialized teams, what truly sets a diagnostic imaging clinic apart?<\/div>\n

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In this session, Kauana Eljach presents a practical and strategic approach based on the Disney Methodology for Quality in Services, applied to the reality of diagnostic imaging clinics in Brazil.<\/div>\n

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The workshop proposes an objective reflection on the patient experience as a central element of competitive differentiation and business sustainability.<\/div>\n

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A meeting aimed at radiologists, managers, and leaders who want to raise the standard of experience and strengthen their results.<\/div>\n<\/div>\n
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 \ud83d\udc49 Come discover how to transform customer service into an experience that delights and builds loyalty.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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GENERAL INFORMATION
\n<\/strong>Workload: 1 hour
\nLive Webinar | Online<\/strong><\/p>\n

FREE\u00a0<\/strong><\/h4>\n
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PADI WEBINAR | From Customer Service to Delight: Disney Methodology Applied to Diagnostic Imaging<\/strong><\/p>\n

Speaker Kauana Eljach<\/p>\n<\/div>\n

A practical approach inspired by the Disney Methodology for Quality in Services, developed by Walt Disney Company<\/span><\/span>, applied to the reality of diagnostic imaging clinics, focusing on patient experience as a strategic and competitive differentiator.<\/p>\n<\/div>\n<\/div>","protected":false},"featured_media":32441,"template":"","meta":[],"product_brand":[],"product_cat":[17,29],"product_tag":[],"class_list":{"0":"post-31858","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-cbr-clinicas","7":"product_cat-webinars","9":"first","10":"instock","11":"virtual","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/31858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":21,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/31858\/revisions"}],"predecessor-version":[{"id":31925,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/31858\/revisions\/31925"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/media\/32441"}],"wp:attachment":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/media?parent=31858"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_brand?post=31858"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_cat?post=31858"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_tag?post=31858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}