{"id":375,"date":"2023-09-05T10:50:37","date_gmt":"2023-09-05T13:50:37","guid":{"rendered":"https:\/\/cursosonline.cbr.org.br\/?post_type=product&#038;p=375"},"modified":"2026-03-30T12:13:59","modified_gmt":"2026-03-30T15:13:59","slug":"tratativas-de-nao-conformidades","status":"publish","type":"product","link":"https:\/\/cursosonline.cbr.org.br\/en\/curso\/tratativas-de-nao-conformidades\/","title":{"rendered":"Non-Conformity Handling Course"},"content":{"rendered":"<div data-elementor-type=\"product-post\" data-elementor-id=\"375\" class=\"elementor elementor-375\" data-elementor-post-type=\"product\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7329e27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7329e27\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d61169c\" data-id=\"d61169c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f89bd14 elementor-widget elementor-widget-image\" data-id=\"f89bd14\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"261\" src=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-1024x334.jpg\" class=\"attachment-large size-large wp-image-8527\" alt=\"\" srcset=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-1024x334.jpg 1024w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-300x98.jpg 300w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-768x250.jpg 768w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-1536x501.jpg 1536w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-2048x668.jpg 2048w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2023\/09\/banner_Curso-de-Tratativas-de-nao-conformidades_2600x848-1-600x196.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56af8a2c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56af8a2c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c5f1771\" data-id=\"1c5f1771\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58c37d41 elementor-widget elementor-widget-text-editor\" data-id=\"58c37d41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"page-title\" style=\"text-align: center\"><span style=\"color: #000000\">&nbsp;<\/span><\/h2>\n<h2 class=\"page-title\" style=\"text-align: center\"><strong><span style=\"color: #000000\"><br><\/span><\/strong><\/h2><h2 class=\"page-title\" style=\"text-align: center\"><strong><span style=\"color: #000000\">Objective<\/span><\/strong><\/h2>\n<p><\/p>\n<ul>\n<li><span style=\"color: #000000\">To instruct participants on how to carry out the process of dealing with non-conformities using quality tools in a practical way, avoiding their recurrence.<\/span><\/li>\n<li><span style=\"color: #000000\">Present the \"key points\" to ensure that non-conformities are dealt with effectively.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000\">&nbsp;<\/span><\/p>\n<h2 style=\"text-align: center\"><strong><span style=\"color: #000000\">Teaching method<\/span><\/strong><\/h2>\n<ul>\n<li><span style=\"color: #000000\">The course consists of recorded video lessons covering all aspects of the subjects covered. A test will be administered for each module to check learning.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000\">&nbsp;<\/span><\/p>\n<h2 style=\"text-align: center\"><strong><span style=\"color: #000000\">Target audience<\/span><\/strong><\/h2>\n<ul>\n<li><span style=\"color: #000000\"><span class=\"TextRun SCXW48681973 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW48681973 BCX0\">Professionals at all levels responsible for implementing, developing and maintaining the quality management system in diagnostic imaging services.<\/span> <span class=\"NormalTextRun SCXW48681973 BCX0\">In particular, process managers, analysts, internal auditors and quality professionals.<\/span><\/span><span class=\"EOP SCXW48681973 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">&nbsp;<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000\"><span class=\"EOP SCXW48681973 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">&nbsp;<\/span><\/span><\/p>\n<h2 style=\"text-align: center\"><strong><span style=\"color: #000000\">Program Content<\/span><\/strong><\/h2>\n<p><span style=\"color: #000000\"><strong>1. <\/strong>Introduction<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>2. <\/strong>Identification and analysis of causes<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>2.1<\/strong> Brainstorming<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>2.2&nbsp;<\/strong>Ishikawa diagram<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>2.3<\/strong> 5 Whys<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>3. <\/strong>Planning and implementing action plans<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>3.2<\/strong> 5W2H<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>4. <\/strong>Process monitoring and standardization<\/span><\/p>\n<p><span style=\"color: #000000\">&nbsp;<\/span><\/p>\n<h2 style=\"text-align: center\"><strong><span style=\"color: #000000\">Teacher:<\/span><\/strong>&nbsp;<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e68063 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e68063\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-9874d4c\" data-id=\"9874d4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-958fd5f\" data-id=\"958fd5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6477f33 elementor-widget elementor-widget-image\" data-id=\"6477f33\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-1024x512.png\" class=\"attachment-large size-large wp-image-8522\" alt=\"\" srcset=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-1024x512.png 1024w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-300x150.png 300w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-768x384.png 768w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-1536x768.png 1536w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-2048x1024.png 2048w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/Mini-curriculo-Zenite-Militao-Braz-600x300.png 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-0400b68\" data-id=\"0400b68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6185c734 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6185c734\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-45949f52\" data-id=\"45949f52\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-79b24e0d\" data-id=\"79b24e0d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c1354b6 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"c1354b6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=5511913001416&#038;text=Ol%C3%A1%2C+Estou%20com%20d\u00favidas%20sobre%20o%20%20treinamento%20Curso%20de%20Tratativas%20de%20N\u00e3o%20Conformidades%20&#038;type=phone_number&#038;app_absent=0\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"213\" src=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-300x213.png\" class=\"attachment-medium size-medium wp-image-7548\" alt=\"\" srcset=\"https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-300x213.png 300w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-1024x727.png 1024w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-768x545.png 768w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-1536x1091.png 1536w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5-600x426.png 600w, https:\/\/cursosonline.cbr.org.br\/wp-content\/uploads\/2024\/05\/whatsapp_PNG5.png 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-15ba0822\" data-id=\"15ba0822\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21bc8acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21bc8acf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1616501b\" data-id=\"1616501b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ae4384b\" data-id=\"6ae4384b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78be2ac elementor-widget elementor-widget-text-editor\" data-id=\"78be2ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\"><strong>Having trouble accessing the training?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7136cb08\" data-id=\"7136cb08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<h4><strong>GENERAL INFORMATION<\/strong><\/h4>\n<p><strong>Workload: 1 hour<\/strong><br \/>\n<strong>Format:<\/strong>\u00a0<strong>Virtual course | Recorded<\/strong><br \/>\n<strong>Target audience:<\/strong> Professionals at all levels responsible for implementing, developing and maintaining the quality management system in diagnostic imaging services. In particular, process managers, analysts, internal auditors and quality professionals.<\/p>\n<p style=\"text-align: center;\">","protected":false},"featured_media":9000,"template":"","meta":[],"product_brand":[],"product_cat":[30],"product_tag":[],"class_list":{"0":"post-375","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-cursos","8":"first","9":"instock","10":"taxable","11":"shipping-taxable","12":"purchasable","13":"product-type-variable"},"_links":{"self":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":49,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/375\/revisions"}],"predecessor-version":[{"id":33045,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product\/375\/revisions\/33045"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/media\/9000"}],"wp:attachment":[{"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/media?parent=375"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_brand?post=375"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_cat?post=375"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/cursosonline.cbr.org.br\/en\/wp-json\/wp\/v2\/product_tag?post=375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}